Contact

Get help building your family's private protection system

Choose the channel that matches your question. We respond to household support, security reports, billing, and partnership inquiries through our official inboxes — never ask for vault passwords or full card numbers by email.

Customer support

Account setup, family invitations, vault organization, privacy requests, accessibility, and general product help.

support@privaravault.com

Email privara vault support

Security & privacy

Responsible disclosure, vulnerability reports, and data-security questions. Include encrypted details when possible.

support@privaravault.com

Email security report

Billing & subscriptions

Subscription questions, refund requests, Stripe invoice references, and payment issues. Include your invoice ID when available.

billing@privaravault.com

Email billing inquiry

Partnerships & affiliates

Partner program, affiliate onboarding, churches, senior care, insurance agents, influencers, and business development.

partners@privaravault.com

Email partnership inquiry

For life-threatening emergencies, call your local emergency number (for example, 911 in the United States). See our emergency disclaimer for product limitations.